Official website preventive measures on the Villa del Mar Hotel Benidorm

WE DON'T LET DOWN OUR GUARD

To ensure that your experience remains magical and safe

At Magic Costa Blanca, we want your experience at Magic Robin Hood Resort, Magic Aqua Rock Gardens Hotel, Magic Natura Resort and Magic Tropical Splash Resort to continue to be fun, relaxing and safe. In our accommodations, we have amenities such as private cabins and apartments equipped with all the necessary facilities. In addition, we have established general and specific actions for each service provided in our accommodations.

Our detailed protocol of hygienic-sanitary security measures includes actions such as:

- Control of the capacity according to the law, reinforcing cleanliness and hygiene inside and outside your place of rest.
- Greater separation between guests.
- Extra training for our staff.

As far as specific actions are concerned, it should be noted that:

- As soon as you enter our RECEPTION area we will have a complete protocol of actions.
- Services such as RESTORATION will also continue to be a fundamental part of your experience.
- You will be able to continue using our SPAS with preventive actions.
- We will pay attention to ENTERTAINMENT AND GAMES, adapting to the situation with new activities, distances and capacities.

With all these measures, your MAGIC experience will continue to be just as fun, relaxing and safe, but also more exclusive and comfortable.

LET YOURSELF BE PROTECTED

We control the air quality for your tranquility

After difficult times... You deserve a few days of disconnection!

At Magic Costa Blanca, our aim is to make your experience as relaxing and safe as possible and that's why we have measures such as :

-Purified air and disinfection of lifts by Ultraviolet+Ion treatment.
-Audit that guarantees the quality and ventilation of the air in our accommodation.
-Sensors and screens that guarantee CO2 levels at different points.


*Consult the services available in each Magic accommodation.

SAVOUR YOUR HOLIDAYS!

We follow all hygiene protocols

At Magic Costa Blanca, we know that gastronomy is a fundamental part of your holiday.

That is why, in our buffets and restaurants, we respect all health measures and protocols:

-We implement HACCP hygiene and food management procedures.
-We have a team in the buffets and restaurants whose role is to supervise the handling and cleaning of food.
-We have regular checks by tour operators, HOSBEC (local hoteliers' association) and local authorities, whose inspections are carried out unannounced to ensure good hygiene practices.
-Our accommodations pass strict food safety and hygiene controls and undergo several audits carried out by external companies to ensure good food hygiene practices.
-We have a monitoring system that checks and ensures that the cooking temperatures, both hot and cold, of the food.

A delightful experience, with all the guarantees !

MAGIC COSTA BLANCA ENGAGEMENT

From the Magic Costa Blanca group we have always followed the premise of taking all the necessary measures to guarantee the safety of our clients. With all these actions applied (and others to come), we want:

- Reduce risks.
- Contribute to the peace of mind of all our guests and staff.

We are sure that we can count on your trust and that of your family to live with us your well-deserved rest.

We hope to give you this year (and many more) a warm and safe welcome to a magic and safe holiday.